Difference between WhatsApp templates & Free-Text

Rules for Using WhatsApp Business (Acceptable Use)

Businesses must follow certain rules and laws. They can't:

  • Use the service for personal reasons
  • Harass or harm people
  • Pretend to be someone else
  • Share illegal or harmful stuff

What Happens If Rules Are Broken? (Enforcement)

WhatsApp can do things like limit or shut down a business's account if they break the rules.

What's WhatsApp for Business API?

First off, the WhatsApp for Business API is like a special way for businesses to chat with people through WhatsApp. It's not like your regular WhatsApp; it's for companies to help you, answer questions, and even sell things.

Free Text and Initiated Conversations